CANCELLED - Elicit Requirements Like a Curious 2-Year-Old, Mother of a Teenager, FBI Agent
CANCELLED - Join us virtually or in person at Lucky Lab on SE Hawthorne for our April IIBA Portland Metro Chapter Hybrid Event
We aim to provide attendees with a sense of comfort, choice and control in an environment conducive to listening and engagement. You have the option to attend in person or virtually.
We recognize the need to connect and engage both in-person and virtual audiences and have purchased equipment to help serve as a digital bridge, we will test it and plan to be flexible should issues arise. The fee for non-members will increase to $10 to defer the cost of the equipment for virtual attendees and room rental for those attending in person.
Presentation
This presentation focuses on the 2nd BABoK Knowledge area: Elicitation and Collaboration. Specifically sections 4.1 to 4.3 Preparing, Conducting, and Confirmation Elicitation.
Requirements elicitation is not simply gathering requirements. Requirements are not just laying around waiting for you to pick them up and write them out. Many times the users or clients themselves are not sure of what they want. All too often the most obvious requirements are wrong or incomplete. Requirements elicitation is all about learning & understanding the need by seeking, uncovering, acquiring, and elaborating.
CommonSense tells us if we want to elicit the requirements like the best of them, we need to learn from the experts.
Who are the experts at asking questions and getting answers? The top three answers:
- FBI Agents
- Mothers of Teenagers
- Curious 2 Year Olds
Like an FBI Agent: Understand basic human instincts and how to use them to your advantage; Which Techniques, Approaches, and Tools to use and when to use them; How to identify when someone is resistant to provide you with the information you need.
Like a Mother of a Teenage: Learn how to ask probing questions; When to use tough love; Let them know that you have their best interest at heart.
Like a 2-Year Old: Learn how to walk in the room with little or no assumptions; Don’t be afraid to ask the same question in different way; The power of why.
Learning Objectives / Key Benefits:
Learn How to Elicit Requirements Like an FBI Agent
- Take Advantage of Natural Human Instincts
- Techniques, Approaches, and Tools to Use
- Identify When Someone Is Resisting
Learn How to Elicit Requirements Like a Mother of a Teenager
- Asking Probing Questions
- Tough Love
- Let Them Know You Care
Learn How to Elicit Requirements Like a 2 Year Old
- Walk in With Little or No Assumptions
- How to Ask the Same Question in Different Ways
- Power of Why
Presenter:
Deena Chadwick, The CommonSensical BA, has built a solid reputation for being an expert in Project and Product Delivery. She enjoys teaching scope definition, requirements management, stakeholder management, communication and collaboration, design thinking, and solution optimization. She is known for her ability to infuse innovative processes and best practice techniques. Deena has spoken at Refresh Detroit, PMBA Global, BA World, BADDs, PDDs, colleges and more. She is the author of the Commonsensical Series: A Guide for PMs, BAs, and Product Owners. This is a series of books, eBooks, and courses that focus on bringing Common Sense back to the complex world of interactive project delivery.
Event Details:
In Person at Lucky Lab
- Doors Open/Check-In/Networking: 6:15 - 6:45pm
- Feel free to grab your own drink and food at the main bar/counter and bring it in to the event
- Welcome & Announcements: 6:45 - 6:50pm
- Presentation: 6:50 - 8:00pm
If attending in person, please register on Eventbrite and please arrive by 7pm to avoid disrupting the presentation.
Virtual on Zoom
- Networking starts at 6:30pm
- Welcome & Announcements: 6:45 - 6:50pm
- Presentation: 6:50 - 8:00pm
We will be using Zoom for our virtual event. Instructions on how to connect will be emailed an hour prior to start of the event. May have to login to Eventbrite in order to click the link to join the event.
If attending virtually, please connect to meeting by 7pm Pacific TIME (US and Canada) in order to gain entry into the meeting. We will not admit anyone after 7pm.
Event Cost:
- Chapter Members: Free with promo code
- Non-Members: $10 (+fees $11.26)
Ticket Sales end at 6:40 pm day of the event.
If you would like to Join or Renew IIBA membership prior to purchasing a ticket for the event please click here IIBA International. Please join or renew membership by 5pm Friday April 7, 2023 and then email marketing@portland.iiba.org in order to receive member promo code to register for event.
If you are a current IIBA Portland Metro Chapter member at the time of the presentation the promo code has been emailed to you. If you have not received it or you are an IIBA member of another chapter please email marketing@portland.iiba.org with your membership number by 9pm pacific time Saturday April 8, 2023 to get the promo code.
We will follow guidelines from the CDC, OHA and Multnomah County with regards to COVID-19 protocols. Mask wearing is currently optional. If you're sick, have been exposed to COVID, or tested positive within the last 5 days, please attend virtually.